Hi, y’all,

Zosi C182&C225's new firmware V 3.2.2 is available on the download center now. In this version, some camera problems - such as the screen appearing pink - were solved, and the automatic connection function was also optimized to improve the stability of the camera in general.

In this article, I will provide the updated files for each of the Zosi C182/C225 cameras, please make sure you confirm your camera model number by the label on the camera body before downloading to avoid downloading the wrong file.

↓↓↓Zosi C182 4K POE Cameras Upgrade File_V3.2.2.C18201800EA.img:

https://supports.zositech.com/hc/en-us/article_attachments/9217585757721/V3.2.2.C18201800EA.img 

↓↓↓Zosi C225 4K POE Cameras Upgrade File V3.2.2.C22501800EA.img:

https://supports.zositech.com/hc/en-us/article_attachments/9217477723417/V3.2.2.C22501800EA.img 

Next, I will explain how to perform the update of the camera:

1) Please prepare a U-disk that can be recognized by your PoE NVR beforehand, directly download the upgrade files and save them to your U-disk. You needn't open the upgrade files;

(Please save the upgrade file V3.2.2 (For cameras) in the root directory, not save it under any other folders.)

Note 1*: To perform this process, you will want to use a USB 2.0 drive ideally 16 GB or less in size, formatted in FAT32.

Note 2*: Some customers have reported issues when downloading this file using the "Microsoft Edge" browser,this will cause the file to be converted to a text file, which can't be read by the PoE NVR. We recommend using a different browser for this process.

If you're unfamiliar with how to format a USB in FAT32, this video provides the steps: 

https://youtu.be/kMGS7DeG_HY 

2) The upgrade file's name must remain exactly as listed in the article for the PoE NVR to recognize it as an update. For example, it should be V3.2.2.CxxxxxxxxEA.img , if the file name is changed to V3.2.2.C22501800EA.img(1), the upgrade will be failed.

3) Please go to Main Menu > IPC Channel Configuration, select the camera to be upgraded and click Upgrade.

Please click Start Upgrade and wait for the automatic upgrade. You can see the messages pop up "Succeed".

This following video is for your reference:

https://youtu.be/f574QlaN8nE 

4)  Please note this version is the same as before. You need to delete the camera you upgraded and wait for the image to be automatically displayed. And you will check that it will have a new version now.

If the upgrade is successful, please go back to the IPC Channel Config, check if the firmware version have changed.

If the upgrade is failed, we suggest you change another U-disk or USB port to try.

Please let me know if you have any questions!

#Zosi-SecurityMakeEasy

Know more via Zosi Website: https://www.zositech.com/