Hi, y’all,

As we all know, electronic products will work after a certain period of time will be a certain degree of heat is normal - especially when the camera to night mode operation, infrared radiation will be heat, generally speaking, will not cause any impact on normal use.

However, accidents will always happen. If you find that your camcorder stays abnormally hot, it's dangerous, and burned internal parts can cause the camcorder to no longer be available. Combined with numerous cases, we have compiled this description of the factors that may lead to serious heat in the camera and the corresponding treatment methods for all users, which we hope will provide effective help.

Cause 1: Poor Heat Dissipation & Ventilation in the Product Installation Environment. 

Solution: Please move the camera to a well-ventilated environment.

Cause 2: Camera is Long-term in Night Mode and the IR LEDs are on all the time.

Solution: Please turn off the IR LEDs to check whether it improves.

Cause 3: Camera's White Light is On.  

Solution: Please turn off the white light manually and check again, the following are the specific methods of operation:

Please Right Click the mouse - Enter Main Menu - Set Up - Alarm - Siren - Light Alarm - Uncheck the Corresponding Camera.

Please let me know if you have any questions!

#Zosi-SecurityMakeEasy

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