FAQ of APP Cloud Storage
Hello, y'all!
Are you still worried about the camera carrying SD memory card capacity is not enough? Want to turn on the Recycle Record function, but afraid that important video files are overwritten?
Good news! Cloud Storage service can help you solve all these problems! Free trial, satisfied before you buy!
In order to bring you a better experience, I have compiled a few FAQ's that you may be concerned about, let's take a look:
Q1: Which models support Zosi Cloud Storage?
Following is the list of models which support Zosi Cloud Storage for now:
C289, C308, C308AH, C513, C6112Y, C188, C190 Pro, C190 version 2.3.1 or above.
More and more new models will be added to the list soon. Also, C190 version 2.1.3, 2.2.0 and 2.2.1 can be upgraded over the app to add cloud storage function.
Q2: I’m on a free trial now. What happens when it expires?
You have the options to let the trial expires by itself or purchase a Zosi plan.
If you don't need cloud storage, you don't need to do anything and it won't cause any payment. If you'd like continute to use cloud storage, you should choose a plan and pay it before the free trial expires.
Q3: I subscribed a cloud storage plan but it's not recording?
Normally the cloud storage service will be enabled automatically once you subscribe a cloud storage plan, but if it's not recording, you can try turn off the cloud storage service button and then turn it on again to refresh the program. Following are the detail steps:
1.Go to the camera settings;
2.Click “Cloud Storage Settings”;
3.Below picture shows Cloud storage service is on now, but please kindly turn it off and then turn it on again to refresh the program.
Please let me know if you have any questions!
#Zosi-SecurityMakeEasy
Know more via Zosi Website: https://www.zositech.com/
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