Hi all,

Today I would like to discuss more about the reset, an important and common step in troubleshooting. Hope it can help when you meet some unsolved problem with the camera.

*Important Role in Troubleshooting

Usually, reset can be the common step in troubleshooting. Resetting your camera can free its cache, recalibrate settings, and refresh connections. Of course, this is usually to be considered as the final solution in troubleshooting after the possible troubleshooting steps. Because reset will delete all your settings. This means that you need to set up all the camera settings again.

When should you reset the camera?

1. When Forgetting the Password;
2. When Changing your router or ISP;
3. After trying all the possible solutions but the problem remains.

FAQ:

1. What’s the difference of reboot, and reset?

Reboot: It means to restart the camera. The purpose is to close and reopen the system to refresh. But it won’t delete any settings of the camera. 

Reset: It will delete all the camera settings. Resetting means erasing and restoring. To reset a camera is to revert it back to the status when it was first purchased. If you have a problem that you can’t solve. You can try to reset the camera.

2. Will reset delete all the recordings on the SD card?

No, it won’t. It will only reset all the settings. You don’t have to worry about the SD card recording.

How to Reset Cameras/DVR:

1. For the bullet/dome camera:

There is a reset cable on the back of the camera. You need to power off the camera first. Press the Reset button and hold on, then power on the camera while pressing the Reset button. Press the button about 10s will be successfully reset.

2. For the DVR: 

If you can login your DVR, you can follow up the below steps to reset your DVR system:

Please go to DVR's Main Menu - Setup - Advanced - Reset to reset the DVR.

Please let me know if you have any questions!

#Zosi-SecurityMakeEasy

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