This upgrade file works for the ZR08PM / ZR08PN and ZR08PC POE NVR . (This files can help you turn off the 3 LED lights on the cameras and enable humanoid tracking.)
If your NVR's label is lost, please go to NVR's Main Menu - Information - System to take a photo to us, we will send the correct upgrade file to you.
You can follow up the guide below to upgrade the wireless NVR:
1) You needn't open the upgrade files, please directly download the upgrade files and save them to your U-disk.
(Please save the upgrade file rootfs-mc6810 in the root directory, not save it under any other folders.)
Note: to perform this process, you will want to use a USB 2.0 drive ideally 16 GB or less in size, formatted in FAT32.
Some customers have reported issues when downloading this file using the "Microsoft Edge" browser.
If the file was downloaded using the Microsoft Edge browser, this will cause the file to be converted to a text file, which can't be read by the NVR. We recommend using a different browser for this process.
In case it helps, here is a link to a Youtube video demonstrating the process:
If you're unfamiliar with how to format a USB in FAT32, this video provides the steps:
2) The file's name must remain exactly as listed in the article for the NVR to recognize them as an update.
They should be rootfs-mc6810, if the file name is changed to rootfs-mc6810(1), the upgrade will be failed.
3) Before starting to upgrade, please unplug the power supply and mouse, then plug the U-disk and re-plug the power supply.
4) It can upgrade automatically as long as it has electricity, the upgrade process need to last several minutes, please be patient.
5) After we finished the upgrade on the PoE NVR ,then please go to the ipc channel config,and select the ipc upgrade,choose start,and you can see the messages pop up "succeed".
6) If it works, please go to the "siren-light Alarm", then you can turn off the 3 led lights.
7) After finishing updating NVR and camera, you can click on“PTZ” function, open PTZ function interface, you will see "Humanoid Tracking" switch, enable it, the camera will start humanoid tracking as below.
If the upgrade is successful, please go to the NVR’s Main Menu > Information > System to check if the firmware version and Launch date have changed.
If the upgrade is failed, we suggest you change another U-disk or USB port to try.
Please let us know if you have any questions.
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