Applies to: All Zosi cameras that can support Zosi cloud 

In this FAQ we offer a few steps for you to troubleshoot the problem of no records saved in your cloud account.

Cause 1. Fail to bind the camera to the cloud account

Make sure you have added the camera to your cloud account

Cause 2.  The recording mode  settings are set improperly.

Cause 3.Make sure Cloud storage service properly configured

Cause 4. Checked if you click the correct iron

More questions, please feel free to contact us.