How to Use A Serial Number to Check the Warranty of Toshiba Internal Hard Drives – Zosi Help Center Support

Our ZOSI DVRs/NVRs are installed with Toshiba's internal surveillance hard drives, you can follow up the guide below to check the warranty of the hard drive.

Step 1: Remove the rear cover of the DVRs/NVRs

Step 2: Check the T-S/N (Toshiba Serial Number)
Please use the T-S/N on your drive label as shown in the sample label below.

Note: Must use T-S/N serial number for 3.5" desktop drives.

Serial Number: Some of our drives have the T-S/N (Toshiba Serial Number) printed on the label. Each T-S/N (Toshiba Serial Number) is unique. This number allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive.

Step 3: Check Warranty

Enter, scan or copy/paste serial numbers in the box below to check current warranty info.
New lines, commas, spaces, colons and semicolons can be used to separate serial numbers.

Click this link to input the serial number (SN): https://myapps.taec.toshiba.com/myapps/admin/jsp/webrma/addRequest1NoLogin.jsp