This post includes 6 parts as below.
Part I. IP Camera Connection Diagram
Part II. Personal Account Registration
Part III. Add Device to ZOSI Smart App
Part IV. Change Device Password
Part V. Switch Wired Connection to Wireless Connection
Part VI. App Function Introduction
Note: This camera is not capability for 5G network.
Before that, Scan the QR code as below to download the ZOSI Smart App.
I. IP Camera Connection Diagram
For the first time to connect, you need to connect the camera to the router’s LAN port using a network cable. Then follow the diagram below to connect.
II. Personal Account Registration
The following instructions are for the Android APP; instructions for the iOS version are slightly different.
1. Open Zosi Smart APP. (The APP can be downloaded by scanning the QR Code shown at the very beginning of this post.
2. Click “Register” at the bottom of the interface to register your APP account.
3. Enter your e-mail address and your password. Click “Obtain Validation Code ” to get the validation code from your E-mail. Then click “Register‘ to complete the registration process.
Note: Please login your email in advance to get the validation code timely.
III. Add Device to ZOSI Smart App
1. Connect the device with power adapter(12V-1A). Also, connect the device with the wireless router through Ethernet cable, so the device will be in LAN automatically.
2. Login Zosi Smart APP, clicking the “+” upper right corner of the interface to add the device.
3. Select device type “IP Camera” and pick Smart Camera C199. （In this post, we will take ZOSI IP camera C199 as a reference.)
4. Scan the QR code pasted on the device.
5. After filling the required information, click “Next”.
Note: New password is defaulted to “admin“.
6. The device will be connected automatically. Once "Device added successfully" shows up, click “Done“.
Congratulation! The IP Camera connection with the ZOSI App is done successfully now.
IV. Change Device Password
1. Return back to device list, choose the device to go to preview interface.
2. Enter the Setting > Change Password of Device
3. Enter the old password(admin) and the new password.
(1) The password can be set by personal preference. Special symbols are forbidden, such as:,.@%
(2) If forget the modified password, please long press the reset button to add the device again.
(3) The device can be used normally after setting a new password.
V. Switch Wired Connection to Wireless Connection
- Click in the upper right corner of the interface to enter into device settings.
- Choose “Wi-Fi Setting“, and set wireless functionality on the device.
3. Choose the wireless network needed, and input the WiFi Password.
4. Click “OK” to complete the process of switch wired connection to wireless connection.
VI. App Function Introduction
1.How to share the added device with family
(1) Click in the upper right corner in preview interface to enter “Device Settings“.
(2) Click “Share the Device”.
(3) Select “Invite via QR Code”, and show the QR Code to your families to make them scan it.
Or select “Invite Manually”, and input families’ account which was already registered successfully before. ( For account registration, please refers to Part II Personal Account Registration.)
Intercom: two-way audio which allows you to talk to your family.
Record: click to start recording or stop recording(video recorded can be searched in “Media” below device list).
ScreenShot: click to start screen capture(captures can be searched in “Media” below device list).
Playback: click to view the motion detection video and other video recorded by the camera.
Fluent / Clear: you can move from Fluent to Clear mode in the live feed.
1) Is it possible that it defaults to Clear rather than Fluent?
It isn't yet possible at this time, but having defaults for the app to load a specific camera view and quality is a highly requested feature our engineers are looking into for a future app update.
If you'd like to submit a feature request, you can do so by selecting Me in the bottom-right, and selecting Support > Feedback. The engineers prioritize adding new features based on the number of requests received for a given feature through that channel.
Please let us know if you have any questions:
Support Email address: firstname.lastname@example.org
Our Facebook: https://www.facebook.com/ZosiTechnology/
Support center: email@example.com