If you fail to sign up Zosi account, the solutions below may help.

Cause 1: Email Address Couldn't Work Normally

Solution: You may verify it by checking if your email account can receive and send emails normally.

Cause 2: Email Address Isn't Entered Correctly

Solution: You may need to check if you have entered the email address correctly without extra spaces or characters.

Cause 3: Email Account Couldn't Receive the Confirmation Email 

Solution: The confirmation email may have been anciently put into the junk mails and you may try to look for it in the junk mails.

Cause 4: Email Address Has Been Signed up Before

Solution: You can use this email account to log in and you can rearrange the password if you have forgotten the original one.

Please contact support if the solutions above couldn't help.