Applied to: All Zosi cameras 

Problem description: The bracket or base is broken, and the camera cannot be fixed.

Cause: Logistics damage; natural factors.

Solution: Please contact support, provide a photo of the bracket/base and purchase order number.

Cause: Man-made factors.

Solution: According to the warranty policy, the man-made damage is not covered by the warranty. 

If it is not sold separately, please contact contact support.

Please let us know if you have any further questions: