Applied to: All Zosi cameras
Problem description: The bracket or base is broken, and the camera cannot be fixed.
Cause: Logistics damage; natural factors.
Solution: Please contact support, provide a photo of the bracket/base and purchase order number.
Cause: Man-made factors.
Solution: According to the warranty policy, the man-made damage is not covered by the warranty.
If it is not sold separately, please contact contact support.
Please let us know if you have any further questions: