Zosi ZR08DP (ZSWNVK-H820XX) with ZG2320M Cameras;
Zosi ZR08JP (ZSWNVK-J820XX ) with ZG2322M Cameras;
If you received "network disconnected error" coming up when you configure the band new Zosi Nvr camera for the 1st time , here are the suggestions for you:
Cause 1 the another 4 cameras are not on power
Solution: check whether the infrared lights of the cameras were lit.
Cause 2 Incorrect model version
Solution: Check the version of this camera on the label of it. Whether it's matched with your Zosi Nvr.
Cause 3 Poor signal coverage
Solution: Check the system and cameras' signal if have a lot of interference or they have a bit far distance;
Move the cameras closer and try to match them again to see whether they work after that.
Cause 4 they dont match well
Solution:go to NVR’s IPC Channel Config ,hit the refresh and search ,then it will pop up the IP Address. Add them again.If it shows fail to connect ,try to re-match each camera's ip address in several times to see whether it says network connection succeeds after that.
Please let us know if you have any further questions:
Our Whatsapp: +1-866-841-6932
Support Email address: firstname.lastname@example.org
Our Facebook: https://www.facebook.com/ZosiTechnology/
Support center: email@example.com
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