Are you having trouble with the Zosi camera sound not working? Does your security camera have no audio? This article provides troubleshooting tips to help you resolve these issues.
Please kindly check whether you switch on the speaker like the picture below.
Log in the zosi app.Go to the setting.
Click the volume and turn it on.
kindly enable the volume option like the picture below.
Troubleshooting for Zosi Cameras No Audio
1. Make sure the mic hole is not blocked by anything and do not use Bluetooth headset or keep you phone Silent model.
2. Try to restore/reset the camera.
3. Make sure the firmware version of your camera is the latest.
If the problem persists after going through the steps above, you may contact the Zosi Support team. Submit a support request, providing all the details of the troubleshooting steps you've taken and the results (including the system information of the camera how to find the version of your system).
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