Applied to :1PC-2615HW/1PC-4295HW-US
Q1: What is the compatibility of the new 161/429 series camera model 1PC-2615HW/1PC-4295HW-US?
Q2: What are the compatibility requirements for the 1PC-2615HW/1PC-4295HW-xx camera with ZR08HN/ZR08HQ/ZR08HM NVR models?
- Full-function compatibility (all functions fully enabled): The NVR needs to be upgraded to V2.0.13.685016802BC03Z, V2.1.0.685016802BCD03VZ, or a later version.(contact our service center)
Q3: Can the 1PC-2615HW/1PC-4295HW-xx camera be used with ZR16HK/ZR16HB NVR models? What version requirements must be met?
- Basic use (image display + normal functions): NVR version ≥ V2.0.1.685032802BC03Z is required;
- Full-function compatibility (all functions fully enabled): The NVR needs to be upgraded to V2.0.13.685032802BC03Z, V2.1.0.685032802BCD03VZ, or a later version.
Q4: What are the compatibility conditions for ZR08SN/ZR08DN/ZR08SM/ZR08DM NVR models with the 1PC-2615HW/1PC-4295HW-xx camera?
- Full-function compatibility (all functions fully enabled): The NVR needs to be upgraded to V1.7.10.36C088011FX3Z or a later version.
Q5: What are the compatibility requirements for the 1PC-2615HW/1PC-4295HW-xx camera with ZR16SK/ZR16DK NVR models?
- Full-function compatibility (all functions fully enabled): The NVR needs to be upgraded to V1.7.10.36C1168011FX3Z or a later version.
Q6: To achieve full-function compatibility with the 1PC-2615HW/1PC-4295HW-xx camera, to which version should the ZR08PV NVR be upgraded?
Q7: What is the compatibility status between ZR08UC/ZR08UN/ZR08UM/ZR08EN/ZR08EM NVR models and the 1PC-2615HW/1PC-4295HW-xx camera?
- Full-function compatibility (all functions fully enabled): The NVR needs to be upgraded to V1.7.9.36C1168011FX3Z or a later version.
Q8: How to check the current version number of the NVR?
A8: 1. Log in to the NVR's background management system;
2. Enter the "System Settings" module;
3. Find the "System Information" option to view the current version number of the NVR.
Q9: What are the steps to upgrade the NVR version?Contact our service team for the upgrade file.
A9: 1. Visit the official website to download the target version upgrade package corresponding to the NVR model (ensure the upgrade package model matches the NVR model);
2. Copy the upgrade package to the root directory of a U disk (the U disk must be formatted as FAT32);
3. Insert the U disk into the USB interface of the NVR device;
4. Log in to the NVR background management system, enter "System Settings" - "System Upgrade";
5. Select the upgrade package in the U disk and click "Start Upgrade". Do not power off or unplug the U disk during the upgrade process;
6. The device will restart automatically after the upgrade is completed. After restarting, you can confirm whether the version is updated successfully through "System Information".
Q10: What should be noted when upgrading the NVR version?
A10: 1. Back up important data in the NVR (such as video files, configuration parameters) before upgrading;
2. Ensure the upgrade package model strictly matches the NVR model to avoid device failure caused by incorrect flashing;
3. Keep the device power supply stable during the upgrade. It is strictly prohibited to power off, unplug the device or U disk;
4. If the upgrade fails, you can try to upgrade again. If it fails multiple times, please contact official customer service for assistance.
Any more question feel free to let us know~~
Comments
0 comments
Please sign in to leave a comment.