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FAQs

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  • Why Can't I Add My Camera to the Zosi Smart App?
  • What Should I Do If the IP Camera Frequently Disconnects?
  • What Should I Do If My Camera Has Noise?
  • Playback Issues - Playback Not Working, Short Playback Time, or Intermittent Playback
  • What Should I Do If My Camera Cannot Push Alarm Notifications on the App?
  • What Should I Do If My Camera Has No Sound During Intercom or Playback?
  • What Should I Do If My Camera Shows Data Flow but Cannot Load Images?
  • What Should I Do If My Camera Display Is Abnormal (Black Screen/White Screen/Flickering/Not Loading)?

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