Our ZOSI DVRs/NVRs are installed with Seagate's internal surveillance hard drives, you can follow up the guide below to check the warranty of the hard drive.
Step 1: Remove the rear cover of the DVRs/NVRs
Step 2: Check the QR code and serial number of the hard drive.
QR code: Some of our drives have the QR code printed on the label (see example below). Each QR code is unique and is associated with that drive S/N. This code allows our customers to verify if the product is genuine, it provides the ability to check warranty or to get more information about the drive.
Click this link to input the QR code: https://verify.seagate.com/verify/
If your label looks different and does not have all three items below
The QR Code
The number below the QR code
The text "verify.seagate.com"
Step 4: Check Warranty
Enter your serial number (SN) below to check if your drive is still under warranty.
Click this link to input the serial number (SN): https://www.seagate.com/support/warranty-and-replacements/
More questions, please feel free to contact us.
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