Applies to

2MP 4CH POE NVR with 2MP POE Cameras:

4RN-261W4-00 ;   4RN-261W4-10

2MP 8CH POE NVR with 2MP POE Cameras:

8RN-261W4-00 ;  8RN-261W4-10 ;   

8RM-261B4-00 ;  8RM-261B4-10 ;   

8RN-261W8-00 ;  8RN-261W8-20 ; 

8RM-261B8-00 ;  8RM-261B8-20 ; 

5MP 4CH POE NVR with 2MP POE Cameras:

4EN-4182W4-00 ;   4EN-4182W4-10 ;   4EN-2612W4S-00 ;  4EN-2612W4S-10 ;  

4EM-2612B4S-00 ;  4EM-2612B4S-10

5MP 4CH POE NVR with 5MP POE Cameras:

4EN-4285W4-00 ;  4EN-4285W4-10 ;   4EN-2615W4S-00 ;  4EN-2615W4S-10 ;  

4EM-2615B4S-00 ;  4EM-2615B4S-10

5MP 8CH POE NVR with 2MP POE Cameras:

8EN-4182W4-00 ;   8EN-4182W4-10 ;   8EN-2612W4S-00 ;  8EN-2612W4S-10 ;  

8EM-2612B4S-00 ;  8EM-2612B4S-10

8EN-4182W8-00 ;   8EN-4182W8-10 ;  8EN-2612W8S-00 ;  8EN-2612W8S-20 ; 

8EM-2612B8S-00 ;  8EM-2612B8S-20

8EN-4182X2612W4-00 ;  8EN-4182X2612W4-10

5MP 8CH POE NVR with 5MP POE Cameras

8EN-4285W4-00 ;  8EN-4285W4-10 ;   8EN-2615W4S-00 ;  8EN-2615W4S-10 ;  

8EM-2615B4S-00 ;  8EM-2615B4S-10

8EN-4285W8-00 ;  8EN-4285W8-10 ;   8EN-2615W8S-00 ;  8EN-2615W8S-20 ;  

8EM-2615B8S-00 ;  8EM-2615B8S-20

8EN-4285X2615W4-00 ;  8EN-4285X2615W4-20 ; 

The model number of the POE NVR is:

1NR-04RN ;  1NR-04RM ; (only work with 2MP old version POE cameras)

1NR-08RN ;  1NR-08RM ; (only work with 2MP old version POE cameras) 

1NR-04EN ;   1NR-04EM ;

1NR-08EN ;   1NR-08EM ; 

All Zosi POE NVR can only be used with Zosi PoE cameras. 

The model number of the POE Camera is:

2MP old version cameras:   IPC-2612D-W ;   IPC-2612D-WS ;    IPC-2612D-B ;   IPC-2612D-BS ;

IPC-4182D-W ;   IPC-4182D-WS ;    IPC-4182D-B ;   IPC-4182D-BS ;

2MP new version cameras:   IPC-2612E-W ;    IPC-2612E-WS ;    IPC-2612E-B ;    IPC-2612E-BS ;

IPC-4182E-W ;    IPC-4182E-WS ;    IPC-4182E-B ;    IPC-4182E-BS ;

5MP new version cameras:   IPC-2615D-W ;   IPC-2615D-WS ;    IPC-2615D-B ;   IPC-2615D-BS ;

IPC-4285E-W ;    IPC-4285E-WS ;    IPC-4285E-B ;    IPC-4285E-BS ;

IPC-4185D-W ; 

A. Please check if the infrared lights are on when covering the cameras’ lens.

B. Please check if the POE network indicator lights are on and flickering.

C. Please go to NVR’s IPC Channel Config to take a photo to us.

If the cameras are getting power, and the POE network indicator lights are on and flickering, please re-add the cameras to the NVR to try:

1) Please go to NVR’s Main Menu – Setup – Network to check if you enabled the “Obtain an IP Address Automatically”. If yes, please uncheck it.

2) Please return to the main menu, click “IPC Channel Config”, select the cameras, then delete them.

3) Click the search icon, the NVR will start to search the IPC which is in the same network segment with NVR.

4) Please add searched IPC to different channels of NVR.

Tips:

1. In default status, NVR will add IPC to NVR channel automatically, and IPC’s default segment is 192.168.138.X. NVR can not match IPC automatically if you modify IPC to other segments.                  
2. Only if NVR defaults to a fixed IP address ,IPC can be added automatically. After adding IPC successfully, tick ”Obtain an IP Address Automatically” in the Network page (Main menu-Setup-Network ), then try to connect the system to mobile app.

 How to test your NVR's network ?、

(1) Right click Mouse > Go to Main Menu > Setup > Network
(2) Tick 'Obtain IP address automatically'
(3) Click 'Test', if 'OK' is displayed, the DVR is connected to network successfully.

Note: Please ensure DHCP in your router is open.

Please let me know if you have any questions.