Applies to: All Zosi cameras and NVRs

If you got the Failed to set up message when you try to enable the Push Notification, here are the suggestions for you:

Cause 1. Camera is Not Connected to the Internet.

Solution: Access the camera on Zosi App via 4G mobile data for test.

Cause 2. App or Phone

Solution: 

1. Check whether the App is in the latest version; If not,update the app.

2. Make sure the notification of the zosi app is enable.

3. Make sure the phone has internet access. You may test it on a different phone.

Cause 3.  System Firmware

Solution:

1 Upgrade the IPC  cameras or your system versions(For other cameras/NVRs)

If the problem still exists after trying the solutions above, please collect the App version, model/operating system of your phone, and the UID/password of the camera to Zosi app for the further help.