Reconfigure Recording Mode & Restart

Reset your camera’s recording mode (e.g., motion detection, continuous recording) in Settings, then restart the device.

Format SD Card

If playback still fails, format the SD card via the camera/app. Wait 10 minutes after formatting.

Reinsert SD Card

If the device doesn’t detect the SD card, power off the camera, remove and reinsert the SD card, then power on.

Or test another SD card if it can work on this camera.

Contact Support

If issues persist, reach out to our customer service team for help.